Shipping Policy

At NorvoLondon, we are committed to delivering your order as quickly and efficiently as possible.

Free Shipping

We are pleased to offer free shipping on all orders, with no minimum purchase required.

Order Processing

Orders are processed within 1–2 business days after payment has been successfully received.

Please note that orders are not processed or shipped on weekends or public holidays.

Delivery Time

Estimated delivery time is up to 7 business days from the date your order is shipped.

Please note that delivery times are estimates and may vary due to factors beyond our control, including customs processing, carrier delays, severe weather, or peak shipping periods.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, allowing you to monitor your delivery.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Norvo London is not responsible for delays, lost packages, or additional costs resulting from incorrect or incomplete shipping addresses.

Delayed or Lost Shipments

If your order has not arrived within the expected delivery timeframe, please contact us at Norvolondon@gmail.com. We will work with the shipping carrier to investigate the issue and assist you in resolving it as quickly as possible.

If you have any questions regarding shipping or your order, please contact us at:

Norvolondon@gmail.com